Hummingbird brings customer knowledge, case management, investigations, and regulatory reporting into a single platform for a unified view of risk. Purpose-built automations streamline routine compliance tasks, while apps and integrations provide the flexibility needed to seamlessly scale and evolve your compliance program.
CAPABILITIES
Use a CRM purpose-built for compliance and risk teams. Build a deep understanding of customers and their activity.
Manage cases and investigation workflows for all of your team’s responsibilities. Keep track of timelines, assignments, and consistent investigation procedures.
Hummingbird Automations is a simple but powerful automation builder. By automating manual, repetitive tasks, Automations frees your team up to focus their attention where it’s needed most: on complex, strategic compliance work. With Automations, you can speed up casework, optimize and scale your operations, and stay on top of activity and performance.
Automate case referrals to bank partners and Suspicious Activity Reports around the world. Generate reports, validate every field, and track filing status – all without touching any tedious PDF forms.
Automated and customizable analytics in a variety of formats to meet every requirement, from deep APIs for data warehousing to convenient in-app charting.
Hummingbird can be deployed in hours, so you can start small and scale up to more complex cases and multi-stage workflows. The platform is with you every step of the way.
Features
Hummingbird intelligently handles transaction monitoring alerts from any source, making your triage 10x more efficient.
Prepare, validate, and file SARs / STRs in the US, Canada, Europe, and around the world.
Manage referrals between fintechs and bank partners to enable collaborative compliance responsibilities.
Build a single source of truth for your customers from a compliance & risk perspective.
Investigate lending complaints by understanding root causes and making effective adjustments.
Intuitive transaction dispute workflows for card issuers subject to Regulations E and Z.
Investigate fraud cases to identify and plug gaps in your defense.
Behind the scenes, Hummingbird creates well-structured and labeled data as you conduct investigations to close the loop for your machine learning models.
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We’re bringing organization, efficiency, and sophistication to compliance.