Compliance made simple

Designed and built for the true heroes of the financial industry.

Hummingbird puts customer knowledge, case management, investigations, and regulatory reporting into a single platform. We empower your team to fight financial crime more effectively while integrating seamlessly with your existing KYC data and activity monitoring systems.

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Top financial institutions run on Hummingbird

Capabilities

A single view of everything

1. Understand your customer activity

Use a CRM purpose-built for compliance and risk teams. Build a deep understanding of customers and their activity.
2. Organize cases with ease

Manage cases and investigation workflows for all of your team’s responsibilities. Keep track of timelines, assignments, and consistent investigation procedures.
3. Streamline referrals and reports

Automate case referrals to bank partners and Suspicious Activity Reports around the world. Generate reports, validate every field, and track filing status – all without touching any tedious PDF forms.
4. The analytics you need

Automated and customizable analytics in a variety of formats to meet every requirement, from deep APIs for data warehousing to convenient in-app charting.
5. Scale as you go

Hummingbird can be deployed in hours, so you can start small and scale up to more complex cases and multi-stage workflows. The platform is with you every step of the way.

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Features

Solutions for any compliance operation

Alert Intelligence
Hummingbird intelligently handles transaction monitoring alerts from any source, making your triage 10x more efficient.
Global SAR filing
Prepare, validate, and file SARs / STRs in the US, Canada, Europe, and around the world.
Bank Partner Referrals
Manage referrals between fintechs and bank partners to enable collaborative compliance responsibilities.
Customer Diligence
Build a single source of truth for your customers from a compliance & risk perspective.
Lending Complaints
Investigate lending complaints by understanding root causes and making effective adjustments.
Transaction Disputes
Intuitive transaction dispute workflows for card issuers subject to Regulations E and Z.
Anti-Fraud
Investigate fraud cases to identify and plug gaps in your defense.
Machine Learning
Behind the scenes, Hummingbird creates well-structured and labeled data as you conduct investigations to close the loop for your machine learning models.

How it works

Import

1. Use your existing data and monitoring

Hummingbird is designed to connect seamlessly to your existing KYC sources, transaction monitoring systems, and data stores. Bulk import spreadsheets or create direct API integrations – either approach gives you efficiency and organization.
Collect

2. All of your casework under one roof

Keep everything in sight and within easy reach. Activity alerts, escalations, referrals, customer diligence, periodic reviews, tiplines, law enforcement requests, disputes, complaints – Hummingbird stores and organizes it all. (And all with appropriate permissions and visibility, of course.)
Reduce

3. Reduce time-per-case by 70-90%

With a single source of truth for customers and casework, your team will fly through investigations. You’ll eliminate duplicate work, automate report creation, and never have to worry about missing a case deadline.

Audiences

Built for every link in the compliance chain

For Investigators
Hummingbird is a game-changer for front-line compliance professionals. Its clean, intuitive UI organizes workflows, automates reporting, and streamlines casework. All of which results in faster, more accurate investigations.
For Compliance Leadership
Compliance officers and team managers benefit from effective case management controls, as well as top-down analytics of team performance. Hummingbird gives them structured workflows designed to ensure policies are followed and things get done on time.
For Audit & Oversight Managers
Audit and oversight are part of our DNA. Hummingbird’s leadership team includes former regulators and bank examiners, and we designed our platform to meet even the most stringent audit requirements.