CDD SOLUTION

Fast, efficient customer due diligence

Hummingbird gives you a complete toolkit for streamlining manual reviews – exactly what you need to speed up onboarding, simplify ongoing due diligence, and make better, faster risk-based decisions. With automation and AI, you can transform operational headaches into a seamlessly orchestrated CDD program.

Everything you need to do – done faster.

Fuel business growth
with faster onboarding

Approve more applications in less time with a unified view of customer data and automated workflows.

Increase operational efficiency

Centralize your decision-making, with KYC/KYB data, reviews, and escalations in one place.

Manage (and minimize) customer risk

Seamlessly monitor and respond to changes in a customer’s risk profile. It's ongoing diligence made easy.

Trusted by rapidly scaling fintechs
and leading financial institutions

A better manual review process

Expedite and standardize manual reviews, creating custom workflows to match your diligence procedures, case types, or customer segments. Experience better team collaboration, thanks to in-case commenting and seamless escalations with complete case context.

Fast, accurate decision-making

Hummingbird unifies internal and third-party KYC/KYB data, providing robust customer profiles that let you see the entire picture. Collecting additional information is just as easy – contact customers directly or search for more details using tools like CLEAR and Middesk. You'll make more informed decisions in record time.

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Automation for
swift, streamlined operations

How do you save time and drive efficiency when you need a process that's detailed and thorough? You take advantage of automations purpose-built to accelerate your due diligence operations. With Hummingbird, you can easily create automations to manage everything from review assignments, to SLAs, to periodic reviews.

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A single source of truth for improved oversight

Manage all your manual customer reviews from one place. Hummingbird gives you a complete working history across the customer lifecycle. Track, monitor, and take action – you'll stay on top of program health and simplify your audit process at the same time.

Better due diligence across the entire customer lifecycle

Customer Onboarding

Accelerate routine reviews and avoid unnecessary backlogs. Customizable workflows streamline the onboarding process, while customer context, data, and documents are helpfully organized and kept in one place.
Enhanced Due Diligence

Move fast and make more informed decisions about high-risk customers. Conduct enhanced diligence checks with greater speed and precision, and easily collect additional information.
Ongoing Monitoring

Keep the entire customer relationship on file and within easy reach. Schedule periodic reviews, and automatically trigger reviews anytime a customer's risk profile changes. It all ladders up to more effective risk management.

Customer Onboarding

Accelerate routine reviews and avoid unnecessary backlogs. Customizable workflows streamline the onboarding process, while customer context, data, and documents are helpfully organized and kept in one place.
Enhanced Due Diligence

Move fast and make more informed decisions about high-risk customers. Conduct enhanced diligence checks with greater speed and precision, and easily collect additional information.
Ongoing Monitoring

Keep the entire customer relationship on file and within easy reach. Schedule periodic reviews, and automatically trigger reviews anytime a customer's risk profile changes. It all ladders up to more effective risk management.

A complete CDD toolkit

Automated processes

Streamline program operations and speed up casework by automating key processes.
AI file summarization

Make reviewing customer documents a breeze with accurate, AI summaries.
Customizable reviews

Easily tailor your workflows to match your procedures and fine-tune them as you go.
Robust customer profiles

Get a complete picture of your customer by having all your KYC/KYB data in one place.
Requests for information

Send and receive RFIs within your case to collect information directly from customers.
Beneficial ownership

Link people to businesses, and document ownership information on customer profiles.
CLEAR & Middesk Apps

Search Thomson Reuters CLEAR and Middesk to uncover additional details.
Flexible data integrations

Connect all your systems to Hummingbird with no-code integrations and flexible APIs.